Service Allergie Suisse SA is an independent label agency for consumer goods and services that are produced, labelled and sold with particular consideration given to allergy and intolerance problems.
Like many other developed economies worldwide, the Swiss market needs products which satisfy the enhanced requirements of persons with allergies and other intolerances. Consumers require a guide to help them identify such products. Organizations need the opportunity to present their products and services accordingly.
Service Allergie Suisse has set itself the task of offering a label that meets the high requirements of all stakeholders and which considers the seriousness and importance of this topic in all its aspects. This includes strict guidelines on usage. In Switzerland alone, the Swiss Allergy Label represents a service benefitting the three million persons with allergies and intolerances and fullfils a central need in their daily life.
Since the beginning of 2014 Service Allergie Suisse is ISO certified and meets the requirements of the QMS standard ISO 9001.
ISO 9001 is a quality management system (QMS) which intendeds to ensure that a company is able to provide products and services at any time in the defined quality. The QMS standard ISO 9001 is the world's leading QMS certification. It describes the entire quality management system and is the basis for a comprehensive quality management system.
Here are the eight principles of the quality management, as described in ISO 9001:
1 Customer focus
3 Involvement of people
4 Process approach
5 System approach to management
6 Continual improvement
7 Factual approach to decision making
8 Mutually beneficial supplier relastionships
Source: www.kmu.admin.ch (in German)